Refund policy
Items purchased from 80/20 Rule must be returned in new and unused condition, free from any signs of wear, stains, odors, or damage that would prevent them from being resold as new.
All returns must be sent back within 14 days of delivery and must include:
- Original packaging
- All tags attached
- Any items included in the original package
Please note:
- Original shipping costs are non-refundable
- All return and exchange shipping costs are the responsibility of the customer
To request a return or exchange, please contact us at:
support@8020rule.co.uk
Please include your order number and the item(s) you wish to return. We will get back to you as soon as possible.
RETURN OPTIONS
We offer the following options:
- Size exchange (subject to availability)
- Or a refund only in the form of Store Credit
All shipping costs related to returns or exchanges are the responsibility of the customer.
RETURNED PACKAGES
If a package is returned to us for any reason (e.g. incorrect address, failed delivery, or unclaimed parcel):
The customer will be responsible for the cost of re-shipping the order